How Reliable Is The 2025 Volvo XC60? Here’s What The Data Says

Volvo’s 2025 XC60 lands in the slightly above-average reliability bracket according to Consumer Reports’ latest owner survey, putting it on par with post-2022 facelift models. J.D.

Power’s 74/100 score for quality and reliability further confirms the XC60 sits in the “average” tier for both pure-combustion and plug-in-hybrid variants. The modest reliability score isn’t a reflection of catastrophic mechanical failures but rather a cluster of minor electronic and software gremlins that plague modern Volvos built on the Scalable Product Architecture (SPA) and Compact Modular Architecture (CMA) platforms.

At the heart of many complaints is the Telematics and Connectivity Antenna Module (TCAM), a shark-fin roof antenna that doubles as the car’s infotainment hub, key-fob interface, Bluetooth hotspot, Wi-Fi node, GPS receiver, and SOS e-Call service. Random software glitches, botched updates, or water intrusion can knock out Wi-Fi, GPS, trigger an “SOS e-Call Service Required” warning, or leave the key fob dead in the water.

Consumer Reports flags in-car electronics as the XC60’s weakest link, with infotainment freezes, black screens, and frozen displays dominating owner forums. Other documented faults include a backup-camera recall, battery drain, and post-remote-start no-starts.

On the financial side, CarEdge pegs the 2025 XC60’s 10-year maintenance tab at $12,955—$1,400 cheaper than the luxury-SUV average. While the XC60’s reliability edges out the Acura RDX and the fourth-gen BMW X3, it still trails class leaders like the Porsche Macan, Lexus NX, Lincoln Corsair, and Lexus NX Hybrid.

It also outranks the Audi Q5, Genesis GV70, and Cadillac XT5, which sits at the bottom of Consumer Reports’ chart.